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  • Expiration dates

    Nivei | 2019-06-29 | Hits 501
    • Hello!


      I noticed the shelf life for all your products after opening is six months. Why is that? 


      Most creams/lotions have a shelf life of 24 months.

      Most toners have a shelf life of 12 months.

      Mosts masks have a shelf life of 12 months.


      Yet all your products only have a shelf life of six months. Can I use, for example, one of your toners for 12 months after opening?


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  • ISNTREE | 2019-07-01

    Hello, customer :)

    Our product has a separate expiration date. Cream or toner is available for at least 24 months to a maximum of 36 months.

    This indicates that the product can be used up to its expiration date without opening it.

    The six months you mentioned indicate the recommended expiration date for all products after their release, and this is how any other products from other companies are shown.

    As the product is damaged by contact with the air after opening, we recommend that you use it within 6 months as much as 6 months!^^

    Thank you.

  • Nivei | 2019-07-01 Delete

    I understood you were referring to six months after a product is opened. But all other brands allow products to be used upto 12 months after opening. Why is it only your line of products that become damaged so quickly and not other products from other companies?

  • ISNTREE | 2019-07-02

    Dear, customer :)

    It is hoped that the use of natural preservatives rather than chemical preservatives will be exhausted as soon as possible.

    Thank you for your inquiry.

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