Hello Maria Solange Molina!
Thanks for your interest in our product. 😊
Actually, there are several global shipping issues due to COVID-19. So our global website no longer able to send orders via regular parcel service.
In your case, there is our official distributor in Chile. - Sokobox -, but the product you are looking for is not selling by them.
So please I would love to recommend you contact to our global shipping partners such as:
1) Amazon.com
https://www.amazon.com/Isntree-TW-Real-Anti-Wrinkle-Collagen-Ampoule/dp/B082TWZNYB/ref=sr_1_1?dchild=1&keywords=bifida+instree&qid=1600134975&sr=8-1
2) Jolse
http://jolse.com/product/isntree-tw-real-bifida-ampoule-50ml/15762/?cate_no=842&display_group=1
Hope this helps you,